Every shipment, finally a fact.

ShipFacts ingests orders from every platform, follows them through every carrier, and turns the noise into one clear, real-time source of truth.

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12,480,000 parcels tracked across 40+ carriers and platforms.

Works with your stack

Connect the platforms you already ship on.

Orders sync in automatically. Carrier events arrive by webhook. No spreadsheets, no manual exports.

One dashboard

See the whole operation at a glance.

The numbers your ops team checks every morning — stat tiles, delivery trends and a live shipment feed, in one place.

Dashboard Shipments Analytics

Search shipments ⌘K

Total shipments

12,480

↑ 6.4% this month

Delivery rate

98.2%

↑ 0.8% vs last month

Avg transit

2.4d

↓ 0.2d 312 in transit

Exceptions

↑ 12 needs review

Shipments per day Last 14 days

Recent shipments

Tracking	Platform	Carrier	Status	Updated
1Z A21 9X4 8842	ShipStation	UPS	Delivered	2m ago
TBA30F8K2 0117	Amazon	USPS	In transit	11m ago
9400 1102 2334	Shopify	FedEx	Pending	24m ago
DHLE 7742 0098	Deposco	DHL	Exception	38m ago
OT 5521 7733 21	ShipHero	OnTrac	Refused	1h ago

Flagship feature

Catch every exception before your customer does.

ShipFacts flags exceptions the instant a carrier reports them, then exception analysis groups them by reason, carrier and platform so you see the pattern, not just the noise. Fix the root cause, not one parcel at a time.

✓ Real-time exception detection across every carrier
✓ Root-cause breakdown by reason, carrier and platform
✓ Trends that show whether it's getting better or worse

See your exceptions

Exception analysis Last 30 days

Open exceptions

↑ 12 needs review

Resolved on time

91%

↑ 4.1% vs last month

By reason

Address correction 34%

Delivery refused 23%

Damaged in transit 18%

Customs hold 14%

Failed attempt 11%

What you get

Built for shipping operations.

Real-time tracking

Carrier webhooks update every parcel the moment it moves. No refreshing, no spreadsheets, no stale data.

Auto-classified statuses

Delivered, in transit, exception, refused — every carrier event mapped to one clear, consistent status language.

Analytics that read like a report

Delivery rate, transit time, exception trends — formatted, humane and decision-ready, with editorial figures.

One API for everything

A single REST API across every carrier and platform you connect — packet-level data included, fully documented.

How it works

Live in minutes, not migrations.

Connect

Link a shipping platform in a couple of clicks. ShipFacts pulls your orders in automatically.

Sync

We follow each shipment through carrier webhooks and classify every status as it happens.

Track

Watch deliveries, transit times and exceptions update live on your dashboard and API.

Pricing

Pay only for what you ship.

Volume pricing, billed per shipment each month. The more you ship, the lower the rate — no monthly minimums, no per-seat fees.

1–499

shipments / mo

Free

Get started

500–2,499

shipments / mo

$0.06

per shipment

2,500–4,999

shipments / mo

$0.05

per shipment

5,000–9,999

shipments / mo

$0.04

per shipment

10,000+

shipments / mo

Custom

Talk to sales

Start free at 1–499 shipments. Rates apply automatically as your volume grows.

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Start tracking in minutes.

Connect a platform, sync your shipments, and watch the facts roll in. No credit card to start.

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